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Lots of small attentions at the reception and every day, fresh fruits every day available, fresh bottles and sorbets in the pool, the private beach, etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Regards, Werner Anzinger General Manager, Hotels near Mandarin Oriental Jumeira, Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Mandarin Oriental Jumeira, Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near The Emirates Academy Of Hospitality Management, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near University of Wollongong - Dubai Campus. Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai, Review collected in partnership with this hotel. Yes, free parking is available to guests. In the post COVID-19 environment where hotels should earn your business with basic dignity and professionalism DO NOT WASTE YOUR TIME at the Mandarin. With its inviting interiors and unmatched levels of service, the resort brings a new wave of luxury to the shores of Dubai. Mandarin Oriental Jumeira, Dubai, Dubai: See 539 traveller reviews, 908 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 Dubai hotels, rated 5 of 5 at Tripadvisor. We arrived at 6am and our room was ready which was a blessing with kids! Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. If I had not confronted the supervisor about his contractual obligation via American Express I am certain he was going to charge me for not being out of our room by the usual check out time. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. What are some restaurants close to Mandarin Oriental Jumeira, Dubai? Dear manamana3334, Thank you for taking the time to share your feedback with the TripAdvisor community. Everything was done to make the stay unforgettable and unique. The staff speaks multiple languages, including Russian, Arabic, and Filipino. We enjoyed our stay and already back home after a great trip. The pool on 6th floors fun but music is too loud sometimes and ruins the whole ambiance. Please see our partners for more details. I've been coming here quite regularly since MO Dubai opened, most recently last week. Alongside Tasca, the signature Portuguese restaurant, the resort boasts a unique Japanese Warayakiya-style steakhouse and an array of other equally tempting dining options. Dear scottk44travel, Thank you for taking the time to share your feedback with the TripAdvisor community. Hotels near Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: Find 47,682 traveller reviews, 50,270 candid photos, and prices for 819 hotels near Mandarin Oriental Jumeira, Dubai in Dubai… On our last day 11/24/20 I travelled into the city with my son for a business meeting with a hospital and returned to the Mandarin. The kids club with two adorable young women (Puja and Jackie), which my daughter loved, the pools are superb and very safe. Does Mandarin Oriental Jumeira, Dubai have an airport shuttle? Beautiful hotel, EXTREMELY UNPROFESSIONAL front desk staff/supervisor, The Mandarin Oriental Jumeira is a beautiful hotel in an great location. This hotel clearly enjoys the referral benefit from AMEX but feels no obligation to honor their contractual obligations. The rooms and bathrooms are beautiful and spacious, the care products and toiletries are of high quality. From the welcome and airport pîck-up and our return to the airport, the whole staff was charming and attentive, very professional. Without a doubt, one of the top 5 hotels in the world. See 553 traveler reviews, 934 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Mandarin Oriental Jumeira, Dubai, Dubai: 488 Hotel Reviews, 860 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #2 of 696 hotels in Dubai and rated 5 of 5 at Tripadvisor. Response from MO-DUBAI, General Manager at The Spa at Mandarin Oriental Jumeira, Dubai Responded Jan 11, 2020 Dear Farzanagathoo, We truly appreciate the time you took to write such a lovely review of your experience with us and it was a pleasure sharing your comments with the team this morning. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 550 traveler reviews, 916 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Unfortunately a great location and beautiful facility is NOT what makes for an enjoyable visit, it is the people and the service that tie a beautiful location into a beautiful experience. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. I calmly reminded the front desk staff that I had a guaranteed late check out of 4:00pm as a part of the AMEX FHR. Mandarin Oriental Jumeira, Dubai: Mandarin oriental dubai - See 575 traveler reviews, 958 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai at Tripadvisor. Regards, Werner Anzinger General Manager, Hotels near Mandarin Oriental Jumeira, Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Mandarin Oriental Jumeira, Dubai, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near The Emirates Academy Of Hospitality Management, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near University of Wollongong - Dubai Campus. I am a surgeon and was traveling to Dubai with my son on business. I cannot emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira experience was. See 584 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #8 of 724 hotels in Dubai and rated 5 of 5 at Tripadvisor. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 574 traveller reviews, 958 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #6 of 718 hotels in Dubai and rated 5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Our room looked the sea ocean and views of the pool. Luxury rooms, great food and good employees. Taxes and fees that are shown are estimates only. When I went to the front desk to determine why my key wasn’t working I was harassed by the front desk staff about why I was not out of my room since it was after 12:00pm. at 1:30pm to find we had been locked out of our room. I cannot emphasize how unprofessional and disappointing the Mandarin Oriental Jumeira experience was. The Spa at Mandarin Oriental provides the most extensive range of beauty and wellness therapies in the region. There is nothing that we did not like in this hotel. There are more places to choose from in the Dubai area. Which languages are spoken by the staff at Mandarin Oriental Jumeira, Dubai? We had considered extending our time at the Mandarin prior to this harassing encounter but decided to move to another hotel in the Jumeirah hotel group. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is a stunning destination with an enviable beach setting. Mandarin Oriental Jumeira, Dubai, Dubai: 584 Hotel Reviews, 964 traveller photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 hotels in Dubai and rated 5 of 5 at Tripadvisor. Because of our schedule I specifically booked the Mandarin Oriental as a part of the American Express Fine Hotels and Resorts (AMEX FHR) groups because American Express contractually guarantees a 4pm late check out. Mandarin Oriental Jumeira, Dubai Features, Jumeirah Beach Road, Jumeira 1, Dubai United Arab Emirates, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. See 582 traveller reviews, 958 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #6 of 722 hotels in Dubai and rated 5 of 5 at Tripadvisor. The spacious lounge features an open-plan kitchen, a drawing room and private dining areas complete with floor-to-ceiling windows providing superb views of the Dubai skyline. This is the version of our website addressed to speakers of English in the United States. Bei Tripadvisor auf Platz 197 von 734 Hotels in Dubai mit 5/5 von Reisenden bewertet. There has never been a fault of any kind. The front desk staff then brought their supervisor over who began lecturing me about how the hotel had been trying to contact me and that I did not have a late check out. What food & drink options are available at Mandarin Oriental Jumeira, Dubai? Our room looked the sea ocean and views of the pool. The staff speaks multiple languages, including Russian, Arabic, and Filipino. Everything was excellent and the catering also, the breakfast at the restaurant The Bay, the in dining room service. There has never been a fault of any kind. Netsu by Ross Shonhan is our Japanese Steakhouse from acclaimed Chef Ross Shonhan. Continue your visit to www.tripadvisor.co.uk, Mandarin Oriental Jumeira, Dubai Features, Jumeirah Beach Road, Jumeira 1, Dubai United Arab Emirates, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Because of our schedule I specifically booked the Mandarin Oriental as a part of the American Express Fine Hotels and Resorts (AMEX FHR) groups because American Express contractually guarantees a 4pm late check out. Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai? If there is anything we can do to make your next experience with us an enjoyable one, please do let us know. Taxes and fees that are shown are estimates only. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Dear manamana3334, Thank you for taking the time to share your feedback with the TripAdvisor community. We were told by the employees about their other hotel in abu dhabi and we want to go visit next time around. Are any cleaning services offered at Mandarin Oriental Jumeira, Dubai? Staff were always greeting you while in the lobby. Dear Pauline_HB_2015, Thank you for taking the time to share your feedback with the TripAdvisor community. Dear Pauline_HB_2015, Thank you for taking the time to share your feedback with the TripAdvisor community. This is easily one of the best hotels in the world and without a doubt the best hotel in Dubai. We will come back without any hesitation. We always appreciate our guests' feedback and we will use your comments constructively. Conveniently located restaurants include DailyDose, Netsu, and Tasca. At some point it felt that the hotel were not staffed well but may be because there was lots of people. Overlooking both the pristine waters of the Arabian Gulf and Dubai’s glittering skyline, Mandarin Oriental Jumeira, Dubai is the closest luxury beachfront resort to Downtown Dubai and to the city’s main attractions: 5 min to La Mer, 15 min to Downtown Dubai, home to Burj Khalifa, the Dubai Opera, the Dubai Fountain and Dubai Mall. Everything was just perfect during this stay. Mandarin Oriental Jumeira, Dubai, Dubai: See 576 traveller reviews, 964 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #190 of 727 hotels in Dubai and rated 5 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. Showcasing the traditional Japanese cooking technique of Warayaki – straw fire cooking – Netsu serves a tantalising menu of Warayaki style grills, sushi and sashimi platters, and other Japanese style dishes, complemented by stunning interiors and a sophisticated atmosphere. The front desk supervisor and his staff ruined our stay with unprofessional, demeaning behavior and harassment. Dear jeremyw967, Thank you for sharing your feedback on TripAdvisor. Conveniently located restaurants include DailyDose, Netsu, and Tasca. We loved our stay at the mandarin dubai. See 507 traveler reviews, 876 candid photos, and great deals for Mandarin Oriental Jumeira, Dubai, ranked #5 of 702 hotels in Dubai and rated 5 of 5 at Tripadvisor. Please see our partners for more details. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Regards, Werner Anzinger General Manager. Top room amenities include a minibar, air conditioning, and a flat screen TV. Book Mandarin Oriental Jumeira, Dubai, Dubai on Tripadvisor: See 553 traveller reviews, 934 photos, and cheap rates for Mandarin Oriental Jumeira, Dubai, ranked #4 of 715 hotels in Dubai and rated 5 of 5 at Tripadvisor. Mandarin Oriental Jumeira, Dubai offers guests a wide range of dining experiences, with six distinctive restaurants, bars and lounges, headed by internationally-acclaimed chefs, providing innovative cuisine and world-class mixology in a vibrant. This is easily one of the best hotels in the world and without a doubt the best hotel in Dubai. With so many other incredible hotel choices in DUBAI don’t open yourself up to this kind of unnecessary treatment where you are held hostage and locked out of your room by an authoritative front desk supervisor who does not understand the contracts the hotel has with a third party like American Express. Very busy at the beach but managed to find a place to sit with family. We are pleased to learn that you enjoyed your experience with us and look forward to welcoming you back soon. Without a doubt, one of the top 5 hotels in the world. Yes, free parking is available to guests. Mandarin Oriental Jumeira, Dubai, Dubai: See 564 traveller reviews, 957 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #4 of 719 Dubai hotels, rated 5 of 5 at Tripadvisor. The entire point of booking through AMEX FHR is to use the benefits provided. Thank you! The guys outside are always freindly. Now HK$2,744 (Was H̶K̶$̶2̶,̶9̶5̶3̶) on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. We were told by the employees about their other hotel in abu dhabi and we want to go visit next time around. Now £433 on Tripadvisor: Mandarin Oriental Jumeira, Dubai, Dubai. Great stay! Are there opportunities to exercise at Mandarin Oriental Jumeira, Dubai? rooms are well designed. Response from Mandarin Oriental Jumeira Team, Marketing at Mandarin Oriental Jumeira, Dubai, Review collected in partnership with this hotel. The resort’s Kids’ Club combines intriguing and educational activities in a safe environment for kids, allowing parents to relax. Regards, Werner Anzinger General Manager. When I reminded him that we had booked through American Express Business Platinum FHR and we were guaranteed a late check out he slowly conceded that he was wrong and reactivated my key so we could retrieve our bags. The pool on 6th floors fun but music is too loud sometimes and ruins the whole ambiance. Is parking available at Mandarin Oriental Jumeira, Dubai? The hotel is very well located, in a quiet place but not far from the main shopping areas and also with a very convenient small mall in front. Yes, Mandarin Oriental Jumeira, Dubai offers an airport shuttle for guests. Does Mandarin Oriental Jumeira, Dubai offer any business services? We arrived at 6am and our room was ready which was a blessing with kids! Which popular attractions are close to Mandarin Oriental Jumeira, Dubai? I should add that the “other staff” in the hotel including bell staff, concierge, restaurant and front door staff were all wonderful, but the leadership of the hotel at the FRONT DESK SUPERVISOR level is awful. At the Jumeirah Zabeel Sarah (another AMEX FHR hotel) we were treated with respect and as though they really wanted our business. The entire point of booking through AMEX FHR is to use the benefits provided. If there is anything we can do to make your next experience with us an enjoyable one, please do let us know. We do hope to have the opportunity to welcome you back soon to our resort. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is nothing that we did not like in this hotel. Mandarin Oriental Jumeira, Dubai, Dubai: See 584 traveller reviews, 964 user photos and best deals for Mandarin Oriental Jumeira, Dubai, ranked #7 of 723 Dubai hotels, rated 5 of 5 at Tripadvisor. Good enough hotel. 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